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FAQs & Troubleshooting

Why Is My Banner Image Cropped?

When viewing your site on different devices like desktop or mobile, you might see that your entire banner image is not always displayed. This is intended be...

Fix Insecure Content on Your Site

Are you or your students seeing a security warning when visiting your Thinkific site? If so, the most likely reason is that there's some insecure conte...

How Do I Stop Google from Indexing My Site?

When you sit down at your computer and do a Google search, you're almost instantly presented with a list of results from all over the web. Google get t...

How To Use Your Browser's Console To Diagnose Issues

Sometimes if things aren't working the way you expect on your page, it's worth checking your internet browser's error console to see if there...