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Account Basics

Changing Your Site Name and URL

These instructions will go over the steps to change the name of your Site and also how to update the .thinkific.com URL.  Updating your Site Name Head ...

I'm having trouble logging into my site...

If you're experiencing problems with logging into your existing Thinkific site, here's how to troubleshoot the issue: Are you logging in at w...

Changing or Resetting Passwords

If you're able to log in but want to change your password, or if you're an admin who needs to reset one of your other users' passwords f...

Changing Your Site Owner

If you need to transfer ownership of your site to another user, no problem! In your admin dashboard, head to your Users section, find the current Site Owne...

System Requirements and Supported Browsers

Thinkific is constantly updating in order to improve the platform for our customers which requires keeping your web browser up to date to use all of our fea...

Scheduled System Maintenance

We're always working to make awesome upgrades and feature updates to our Thinkific platform so it includes all the great stuff you want to see! In orde...