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Integrate Intercom with Thinkific

Intercom makes customer messaging apps for sales, marketing, and support. 


If you're using Intercom you can easily install it on Thinkific. There are a few different ways to install Intercom as outlined here. Below I outline how to install Intercom for logged-in users


1. Go to your Site Footer Code - Click on Advanced Settings in your Thinkific admin panel. From there open the Site Footer Code tab. 

2. Add Intercom snippet - Copy the below snippet and paste it into your Thinkific Site Footer Code. 


<script>
  if(Thinkific.current_user !== null) {
  window.intercomSettings = {
    app_id: "APP_ID",
    name: Thinkific.current_user.full_name, // Full name
    email: Thinkific.current_user.email // Email address
     };
  }
</script>
<script>(function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',intercomSettings);}else{var d=document;var i=function(){i.c(arguments)};i.q=[];i.c=function(args){i.q.push(args)};w.Intercom=i;function l(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/"APP_ID"';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);}if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})()</script>


3. IMPORTANT: Replace the APP_ID above with your Intercom account's ID, which can be found in your Intercom admin Setup Guide. 

4. Complete installation - Log in to your Intercom account to complete the code install. 

5. Test the code - Sign out of Thinkific and create a new Thinkific student account with a separate email address than your admin profile. Return to Intercom and check to see if the new student profile is now inside Intercom. 


You'll now see all your students inside your Intercom account! 

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