Mass User Email

Applicable plans Starter Essentials Business Advanced

With Mass User Emails in Thinkific, you can send basic text emails from your course site, with variables like First Name, quickly.

Mass User Email is a feature that allows you to bulk email a message to a large quantity of users at once directly from the Thinkific dashboard. This is a very powerful tool, especially when used in company with the Segmentation feature, as you can target groups of students based on those segments.

Here are some examples of ways you might segment your users and reach out to them:
  • Distribute coupons for your course to a specific audience, and then segment your new students to see who signed up using that coupon code and contact them with a targeted message.
  • Segment users who signed up for a free trial, but didn't purchase the full course following their trial.
  • Contact students who didn't complete a course, and haven't logged in since a certain date.
  • When you update a course with new content, let students who purchased a course before know that their course has been updated.
  • Contact all users who signed up from the same company email domain
  • View all students who have made purchases - This group is the most likely to buy again in the future!
  • Notify affiliates of changes to your program that will help them promote your courses.
Now that you're ready to use this feature, click on Users on the left hand sidebar of the dashboard. There, you will see an complete list of students and their email address.

To send a Mass User Email, click the checkbox at the top of the list to  check all students at once. You can remove a student from the email list by unchecking their name. Once you are finished, click on the Email Selected icon button immediately to the top of the users list.

This will bring you to the email writing stage, where you have the opportunity to compose your message and subject line. You're also able to use variables to automatically pull in the student's name and email. Click on See available variables to see how you can include them! 
You also have the option of sending a copy of the email to yourself (by clicking the checkbox at the bottom), previewing the email (by clicking the Preview tab to the right of Compose), or sending a test email (by clicking Send Test to the left of the Send button).

After you click send, you will be greeted with a confirmation message. Confirm you want to send the email.

And voilà! You have successfully sent your email. If you would like more information about the Mass User Email feature, feel free to reach out to

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