I'm getting a "Cannot download" error for my CSV reports!

I followed the instructions on exporting a CSV report but when I try and click the link in the email, it gives me this error:


1 Comment

We've found that users trying to download to download the CSV report who are using Outlook on Mac computers are having this issue. If you forward the csv report to another web-based email account (such as Gmail or Hotmail), you should be able to download the CSV report from there! You may need to right click and select the "Save As" option to download the file properly once you have forwarded the email.

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