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Can you validate users?

We are looking into a platform for delivering online training for our software package. We want to make it easy for members of our user community to find and buy the courses, but we also need to ensure that only our established clients can get to our stuff! We don't want our competitors to be able to get the material.


Is there a way to approve or validate users before they're allowed to buy our courses? How would you recommend managing this process?

2 people have this question

Hi Jenn!


One way to do this is to set your courses as private. In this way, students will have to contact you if they want to have access to the courses. For your existing members you can manually create their accounts and enroll them in the courses so that they can get access right away. 


Hope this helps!

How do I enroll an approved student in a private course and have them be able to still pay for it? I have only figured out how to enroll them with no payment option.

Hi Glynis!


Students can only be enrolled in a private course with no payment. If you need to take payment for the course, then you would need to do that outside of Thinkific; e.g. directly on Stripe/PayPal. Alternatively, maybe making the course hidden would work better for your needs?


If you have any questions about that at all, feel free to get in touch.


Thanks!

Catherine

I've searched and have a similar need. 


Why doesn't Thinkific have a way to either ONLY allow Approved accounts to have access or removing the entire signup function from public view?


It's rather basic...no?

Hi Matt!


At the present, the Thinkific student sign up process is optimized to maximize conversions by removing anything that could slow a student down from giving you their contact information. Unfortunately, this also includes validating email addresses and we don't have a built-in way to keep people from signing up for an account on your Thinkific site. Our hidden courses feature is really handy to keep folks from stumbling upon course landing page and enrolling, but if you want to hide the signup function from public view I recommend making a few tweaks to your theme files. 


Here's how to access those files: Custom Themes (For Developers) and here's some more information on Hidden Courses: Manage who can enrol in your courses using Private and Hidden Courses


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