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Can I prevent students from sharing logins?

There's no way to prevent students from sharing logins, but we don't see this issue often. 


This is for a couple of reasons:


On a shared account, it would be hard for an individual to keep track of their progress through the course. For example, because the content would already be marked as complete. So there's little benefit to login sharing.


Also, generally, most online students are honorable people!


You will be able to track student activity from your admin dashboard to keep watch for login sharing. If you spot anything suspicious you can always reach out to the user and remove their access if you choose to.


If you're particularly concerned, our Mixpanel integration makes login sharing even easier to spot. You'll be able to see whether the same account is being accessed from multiple locations. (Bearing in mind that it may just be the same person on different devices of course!)


11 people have this question

Hi, is it possible to simply logout ALL sessions when a new user do the login? So there are no way to multi access. Do you think is it possible?


5 people like this

Hi Francesco!


Currently we don't have this feature but I'll pass this feedback to our product team.


Thanks!

We would love to have this as well!

1 person likes this

Yes indeed. It would be a useful feature, if you could make it work without blocking bonafide students trying to login from different computers.


1 person likes this

I would like to have something similar as we offer certain programmes, where students have to sit an external exam. So, there is a possibility that multiple students can share the same account.


2 people like this

Another vote for the auto-logout feature! Higher value courses tend to have this issue more often.


4 people like this

Hello Thinkific Team, 


This is a very necessary feature. It is actually being implemented in other educational websites already. I have not created any courses on Thinkific yet, but having this feature will make my decision much easier! Thanks.


8 people like this

I have noticed some irregular activities , where students share the same login to view my courses and that makes me lose money as 10 students use the same account and I only get paid once.


please help me with this,  that might make me pick another platform where they can protect my security. other platform give me the IP address history of each student to spot any account sharing 


2 people like this

Hi Thinkific Team,


 Any update on the below query?

  

 is it possible to simply logout ALL sessions when a new user do the login?


or can we programmatically logout a user old session if he login in different device by using API?


Thanks,

Nagendra.


1 person likes this

Hi Nagendra


Currently no there is no update overall for this however we are looking at different options and the recent system maintenance performed should allow us to implement some features later on. Please do keep an eye out and thank you for the feedback!

Hi Thinkific Team:


Any further update on this thread?

Is it possible to simply logout ALL previous sessions when the same user logins?


1 person likes this

Currently there are no new features to handling this however with our recent Amazon upgrade, we are now tracking IP address more accurately and as such, you could use Mixpanel to track IP sessions to see if there is what you would regard as suspicious activity. 


1 person likes this

Hi Thinkific Team, 


We courses are high value courses and we got reports that students are sharing account details . Please give us some control on tracking or limiting IP address . I think this issue has become very critical now . 


1 person likes this