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Issue Course Completion Certificates

Applicable plans Starter Essentials Business Advanced
If you want to issue a certificate upon course completion, the set up is super easy thanks to a seamless integration with our friends at Accredible. If you belong to the Business Plan and above, Thinkific will automatically create your account at Accredible, and we cover the cost!


In this article:

Enable Certificates for a Course

Certificate Expiry

Manage Certificate Designs

Create a New Certificate Design

Custom Completion Pages



Enable Certificates for a Course

Enter the course that you would like to issue a certificate for, select Settings, choose Basic, and then scroll to the bottom of the page to find the Completion Certificates area. Select the checkbox for "Completion Certificates" to switch on certificates for the course.



You can choose your certificate template here using the drop-down menu. This "template" is the design that will be used for any certificates issued for this course. 



Certificate Expiry

You can also choose to set an expiry date for your certificates. This option is great for if you're running training where the student needs to retake the course after a particular date or period of time.


Expiry can be on a specific calendar date ("Expiry Date"), or a set number of days after the certificate is first issued ("Days to Expire").



After the expiry date, certificates will still be available to students for viewing or download, but there will be a notice to say that the credential has expired (like the one below).




If you would like the expiry date to appear directly on each certificate, you may add the [credential.expired_on] Attribute to the Certificate Design in your Accredible account (more info on accessing your accredible account below).


For more information on what happens when a certificate expires on Accredible check out their help article here.



Manage Certificate Designs

If you want to make changes to the certificate template (or create a new one), select Manage your Accredible integration.



This will take you directly to the Accredible area of your Integrations page (also available from the main admin dashboard).


Important: For the certificates feature to work correctly, you must log in using the credentials provided by Thinkific as shown in your site's Integration Dashboard screen such as the example below (do not copy those details below!). Do not create your own account as it will not be possible to link that to Thinkific.




Click the Sign in to Accredible button.



Log into Accredible using the credentials provided by Thinkific as shown in your site's Integration Dashboard provided credentials as shown above. Remember: Do not create a new account!

Once you're logged into Accredible, click on Groups from the top navigation bar and you will see this page:


You will see "thinkific" listed.


You can either select to update the "thinkific" design or create a new one. (E.g. if you want to use different certificates for different courses).


Note: Please do not delete this as it could cause your certificates integration to break.


Create a New Certificate Design

To add a new certificate template for Thinkific, the design will need to be associated with a "Group" on Accredible. Get started by clicking the + Add Credential Group button. 


The first section you’ll need to fill out is the Course Information section. While we will be using the API to dynamically fill in these attributes later, it it important to fill in this section to unlock the API settings at the bottom. 


Firstly, enter the Course Name as it appears on your Thinkific site for easier identification. Group Identifier will appear in the Thinkific Course Admin drop down selection list for certificates to choose from so it is recommended to use a proper naming scheme. Ensure the Course Website corresponds to your Thinkific course site. Course Description is optional so you could leave that spot blank, if you like. 



Once you’ve saved all the above information, you can move on to the next section- Credential Appearance. Here you can add a new design for your "Group" on Accredible. You can also select an existing design and customize it.



Once you’ve chosen your certificate design for the new group, scroll down to the section called API Settings.



***IMPORTANT: You must scroll down to API Settings and enable the box that says “Create Credentials in this Group using the Accredible API”, and then hit Save. This will ensure that attributes on the certificate will be dynamically populated by Thinkific when the certificate is generated. 


You have now successfully created a new certificate design for your course and you’ll be able to use this new design in course moving forward. 


Using Attributes

To dynamically pull in your student's name on the certificate, you can use the attribute [recipient.name]. And, to dynamically pull in the Thinkific course name, you can use the attribute [group.course_name]. This way, you can use the same certificate for multiple courses and each certificate will list out the appropriate course name accordingly.



If you want to learn more about creating awesome certificate designs, Accredible has some great tutorials here: https://dashboard.accredible.com/issuer/dashboard/help_center


Enable Your New Design

When you're done designing your certificate on Accredible, open that Thinkific course that you would like to issue that certificate for. Select Settings > Basic, and then scroll to the bottom of the page to find the Completion Certificates area. If the "Completion Certificates" box is selected, you'll now be able to select your new design from the drop-down list!




Tip: If this was open during designing in Accredible, refresh the page and the new design will appear in the drop-down.



Custom Completion Pages

If you choose to have a Custom Completion Page it isn't currently possible to dynamically include a link to the user's certificate. But don't worry! You can easily send your students the link to the certificate from the automated Course Completion Email that you set up from the Notifications area of your dashboard. 

Here is a screenshot from Notifications > Course Completion Email, with the certificate variables highlighted. Use this in your email to allow students to easily claim their certificates upon completing your course!



More on Course Completion Emails here.


Note: You may notice that at the top of your account, there are 25 credits listed in your account. Please disregard as this is the default number of certificates in any account and does not reflect the number of course certificates you actually can send through Thinkific:



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