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Users Report and Advanced Search

The User Report is a great way to manage a large user base. You can segment and export lists of user types through the Advanced Search in the report on any plan, but mass user emails require a paid plan.


 

User Reporting can help you divide your user base into groups of individuals that fit into specific categories. This kind of segmentation is simple and easy to use, especially when used in company with the Mass User Email and Export to CSV features, as you can target groups of students based on those segments.

Here are some examples of ways you might segment your users and reach out to them:
  • Distribute coupons for your course to a specific audience, and then segment your  new students to see who signed up using that coupon code and contact  them with a targeted message.
  • Segment users who signed up for a free trial, but didn't purchase the full course following their trial.
  • Contact students who didn't complete a course, and haven't logged in since a certain date.
  • When you update a course with new content, let students who purchased a course before know that their course has been updated.
  • Contact all users who signed up from the same company email domain
  • View all students who have made purchases - This group is the most likely to buy again in the future!
  • Notify affiliates of changes to your program that will help them promote your courses.

To get started with your Users Report, go to the Admin Dashboard and click on Users. On the top of the screen, you will see an Advanced Search button. Hit that!

Now you'll have access to various Filters, which allow you to narrow down your users, based on date of creation, course enrollment, last log in, purchases, and other filters.
Advanced Search becomes particularly useful when you combine multiple filters together. In the example above, I've combined "Enrolled in: [course name]" with another "Enrolled in: [course name]". As a result, I've learned the students that are enrolled in two of my courses, and if I have a newly-published course that I believe would appeal to that particular audience, I can email them personally to tell them about it. Next, I would select the "All" box, and click the little message icon to email them (available on our paid plans), as below:
And there you have it! If you would like more information about the User Report feature, feel free to reach out to support@thinkific.com.

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