How to set up your custom domain in GoDaddy

These are specific instructions for setting up a custom domain in GoDaddy. If you're looking for more general information on what a custom domain is, please see this article.

Please note: As GoDaddy handles a large number of generic websites, their advice and support may not agree with our steps listed below. Generally GoDaddy will request information such as IP Addresses and Nameservers - these are not required for Thinkific's implementation of Custom Domains. Further, if suggested, the use of a forwarding or redirect rule will not work with Thinkific's implementation of Custom Domains.

To set up a custom domain in GoDaddy, first:

1. Log into your GoDaddy account.

2. Click on the "My Products" item in the main menu. Beside the domain that you'd like to set up your Thinkific site under, click on the "DNS" button.

3. You will then see the Records page and here you can add a new CNAME record by clicking the Add button in the lower right hand corner:

5. In the form that appears, set the Type as CNAME; Host will be the subdomain you wish to use such as www, courses, training, university - this will then be appended by the domain address when viewed in a browser. Points to will be your full Thinkific site address ( As many websites use the prefix or name of 'www' this record may already exist as either an 'A' type record or CNAME. if you intend to use 'www' then it is OK to edit this record in your GoDaddy DNS records.


6. Click Save. Now go to your Thinkific site and on the Admin Dashboard click Advanced Settings > Site URL > Add Custom URL: 

Enter in your Custom Domain and Press Save

Please contact GoDaddy directly and send them a link to this article if you need a hand with setup.

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