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How do you filter subscription cancel in search?

Hi,


I want to track who canceled our All access subscription. This is a bundle paid monthly and give access to all our courses. 

Now I'm not sure this also means they enroll in all courses or just the ones they select.


My idea is this : 

Has purchased = Access All Courses Bundle

and

Enrollment status is expired in Access All Courses


Is this correct? 


Thank you for your answer!


Martin

1 Comment

Hi Martin,


Yep that should do it! Once a user's subscription has been cancelled, their enrolment will automatically expire at the end of their billing period - so some of the recent cancellations won't show here but most will.


Thanks!

Catherine

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