Does Thinkific allow EU customers to enter their VAT number (if applicable) and do you generate invoices?
How are EU VAT percentages and EU VAT declarations handled? For context, allow me to link to a KB article on how Teachable handles this:
Happy to help.
Unlike some marketplaces that require VAT on all student purchases regardless of whether the course would otherwise be exempt, Thinkific allows you to charge tax only when it is applicable.
As Teachable's default is to collect payments from students themselves, they are responsible as a company to remit VAT for all sales.
From a digital products perspective, most of the courses on our platform would be VAT exempt due to discussion groups, instructor involvement, etc. (more on that here)
If someone is not exempt for those reasons, and wishes to be VAT compliant, the way to do that would be using our Quaderno integration (available on any plan). This would calculate their VAT amount owing, but would not add tax on top of payments.
The Teachable system is ultimately more flexible than ours, but still only handles VAT rather than tax in other countries.
If your courses are not exempt from VAT, and you expect most of your customers to be based in the EU, then I think our Quaderno integration would work great for you.
Feel free to get in touch with us directly as I'm sure we can do what you need :)
Thanks for your quick response, Catherine.
I've asked our accountant to get to the bottom and advise us on how to proceed.
In the mean time it looks like the we'll go ahead with the Quaderno integration, if only for invoice generation.
I may get back to you on this in a few weeks.
If you have any questions/doubts at all, then please don't hesitate to get in touch.
How does the tax work for you? As in, will you always be charging the same rate? If so, the simplest option may be to include the tax directly within your pricing.
If you do need to be able to charge tax dynamically, then Quaderno may support different taxes for provinces/states. I'd reach out to their support team just to be sure.
If it's not an option with Quaderno, then you do also have some other options for handling tax. Check out this article for more info.
And if you have any questions at all, please don't hesitate to get in touch. We'll find a solution that works for you :)
British Cloumbia 5%
New Brunswick 15%
Northwest Territories 5%
Nova Scotia 15%
Prince Edward Island 15%
Quaderno does offer that functionality, but it must be attached to a postal code to work (not a country). I've reached out to them to see if it can be fixed. To be followed... Thanks!
Thanks for that extra info! Let us know what Quaderno say and if there's anything we need to do for you on our side :)